Sundowner RV Park Policies
Cancellation Policy
For Reservations for Periods of One Month or Less: Payment for the full duration of the reservation, plus a $150 deposit is required at the time of the reservation. If a reservation for a period of one month or less is cancelled more than 2 weeks before the scheduled arrival date, Sundowner will refund these amounts or (at Guest’s request, if space is available) change the dates on the reservation. If the reservation is cancelled within 2 weeks prior to the scheduled arrival date, there will be no refund of any amounts paid.
For Reservations for Periods Longer than One Month: Payment for the first month of the reservation, plus a $150 deposit is required at the time of the reservation. There will be no refunds upon cancellation of stays booked for more than one month. Payment for the second month and each subsequent month of the reservation is due and payable in full on or before the first day of the second month and each such subsequent month. Guests with reservations for periods longer than one month are required to confirm to Sundowner (either by email sent to sundownerrvpark@gmail.com or in writing delivered to the office located at the Park) their departure date at least seven (7) days prior to the last day of their reservation, and if Guest fails to do so, the deposit will not be refunded.
“Month” means a calendar month beginning on the day of the month that is the first day of the period of the reservation.
The $150 deposits referred to in this cancellation Policy are also subject to the Refund Policy
Refund Policy
There will be no refunds (a) for weather condition, voluntary departure, acts of nature, acts of God, or (b) if any Guest is required to vacate the Park for violation of the Terms and Conditions, or (c) if any Guest fails to pay fees or charges in full, when due. Any amount refunded will be refunded in the same form that it was originally paid. All refunds processed via credit/debit card will only be processed through the original credit/debit card used.
Pet Policy
Pets must be walked on a leash, cleaned up after and may not disturb other guests. Pets and the pets’ conduct are the responsibility of the Guest. Management reserves the right to restrict or prohibit noisy, disruptive or aggressive dogs or breeds, but the following breeds are not allowed in the Park: Pit bull breeds (including American Bully, Pit Bull Terrier, American Staffordshire Terrier and Staffordshire Bull Terrier), Rottweiler, German Shepherd, Husky (including Siberian Husky), Malamute, Doberman Pinscher, Chow Chow and any Wolf-dog hybrid. Upon check-in, Guests must complete and sign a Pet Registration Form which identifies your dog’s breed and furnish veterinarian records reflecting current vaccinations for each pet. Dogs may not be left leashed, chained or tethered outside the Guest’s RV or camper overnight or while unattended by their owner. Pets are never allowed to run free in the Park. No snakes or exotic animals may be kept in, or brought into, the Park. If the Park offers a dog park as one of its amenities, any use by Guests will be at the Guests’ and their dog’s sole risk and responsibility.